Warranty Policy

Manufactures, suppliers, or publishers, other than Xdaytech.com, may provide their own warranties to you. Please contact them for further information. Please note that warranty period may vary according to local laws and regulations. Some countries, states and provinces do not allow limitations on how long an implied warranty may last, so the limitation described above may not apply to you. You may have other rights from state to state or by province or by country.

DO NOT USE YOUR PRODUCTS UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY.

All Xdaytech products purchased on Xdaytech.com come with a limited warranty (“warranty”) as set out below. BY USING XDAYTECH PRODUCT YOU ARE AGREEING TO BE BOUND BY THE TERMS OF XDAYTECH WARRANTY.

We provide a limited warranty for purchases on Xdaytech.com. The warranty period is measured starting on the date the original consumer purchaser received the products.

Exclusions and Limitations

The warranty extension applies:

· New customers must finish warranty registration within 30 days of purchase;

· Customers that purchased after the 1st of Jan 2022 have until September 16th to register.

 

This warranty does not apply:

· Non-quality related issues;

· Items purchased from unauthorized resellers;

· Purchases without valid proof of purchase;

· Items that have been refunded;

· Items that have expired their warranty period;

· Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;

· Any defects or damages caused by exposure to excessive heat, liquids or other external causes;

· Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;

· Lost or stolen products;

· Free products.

Valid Proof of Purchase

  • Order number of purchases made through xdaytech.com;
  • Sales invoice or order confirmation email that clearly shows the description of the product, its price and sales channel.

Most of our products have an over 12-month warranty. Because most shipping information cannot be found online after 6 months the transport ends (if the original purchaser can’t find it online), the warranty period is measured starting on the date of purchase by the original consumer purchaser. We will extend the warranty period for you by one month.

How to claim your warranty?

Contact Xdaytech Customer Service Team at sales@xdaytech.com

Attach a short video to show the issues.

*Please note that we can only provide prepaid return shipping labels for return packages in the U.S. and Europe. For return in other countries and areas, please contact our Customer Service Team at sales@xdaytech.com for more details.

*Please note that delivery is subject to changes caused by force majeure.